Petscii Forums "PETSCII.COM" - Toy:Lobster responds to claims of faulty colours

Petscii Forums "PETSCII.COM"
« Toy:Lobster responds to claims of faulty colours »

Welcome Guest. Please Login or Register.
Jul 30, 2010, 10:57pm

Petscii Forums "PETSCII.COM" :: General :: DTVHacking :: Toy:Lobster responds to claims of faulty colours

Page 1 of 10 » Jump to page Go

[Search This Thread]

[Send Topic To Friend]

[Print]

Author

Topic: Toy:Lobster responds to claims of faulty colours (Read 7,285 times)

Slarti
Junior Member

member is offline

Joined: Jan 2005
Posts: 84

Toy:Lobster responds to claims of faulty colours
« Thread Started on Nov 24, 2005, 4:33am »

I just got this response from Simon Jones, Marketing Director of Toy:Lobster :

There are, in fact, no issues concerning the colour pallet nor any functionality of the C64 DTV on any of our production runs.

It is, of course, possible that you have obtained a rare faulty unit or you have purchased one from an authorised source and that your unit wasn't designed to work with the European PAL TV system. Please advise where you obtained your unit from and I can advise better.

On another matter, neither the Toy:Lobster Company nor it's License Partners endorse or support the modification of our products for a use other than for the purpose for which it was sold.

If you have any further questions, please feel free to direct them at myself and I will find the relevant answers from the technical teams should they be needed.

Link to Post - Back to Top IP:

IP:

Logged

CSCBlows
Junior Member

member is offline

Joined: Dec 2004
Posts: 61

Re: Toy:Lobster responds to claims of faulty colou
« Reply #1 on Nov 24, 2005, 5:54am »

Ha ha. Thats a good one.

Irej

Link to Post - Back to Top IP:

IP:

Logged

Slarti
Junior Member

member is offline

Joined: Jan 2005
Posts: 84

Re: Toy:Lobster responds to claims of faulty colou
« Reply #2 on Nov 24, 2005, 5:56am »

Hard as it may be to believe, this is a real email I recieved from the Toy:Lobster marketing director. ::)

::)

Link to Post - Back to Top IP:

IP:

Logged

Pinacolada
Senior Member

member is offline

[avatar]

[icq]

[yim]

Joined: Jun 2004
Gender: Male

Posts: 284
Location: Washington state

Re: Toy:Lobster responds to claims of faulty colou
« Reply #3 on Nov 24, 2005, 11:04am »

Well, that explains it. Marketing directors have no contact with the actual product. They just hype whatever they're given to hype. Maybe if they're lucky the design team tells them what it is they're actually marketing.

Promise me the moon, but on a budget.

Simon Jones... didn't know H2G2 was involved.

Link to Post - Back to Top IP:

IP:

Logged

- Ryan Sherwood

Jeff Ledger
Administrator

member is offline

[avatar]

"Hey Taxi!"

[homepage]

Joined: Feb 2004
Gender: Male

Posts: 962
Location: Orrville, OH

Re: Toy:Lobster responds to claims of faulty colou
« Reply #4 on Nov 24, 2005, 11:10am »

This is a safe position for Toy:Lobster to take for the following reasons.

1) Modified units that were broken in modification run the risk of being reassembled and returned for exchange or refund at the expense of Toy:Lobster.

2) We are the only ones who will complain about the color issue because we are the only ones who know/give a crap. The typical 9 year old that gets one of these from their grandmother won't know the difference. Toy:Lobster knows this.

Jeff

Link to Post - Back to Top IP:

IP:

Logged

"Two things are infinite: the universe and human stupidity; and I'm not sure about the the universe." -Albert Einstein

Golan Klinger
Moderator

member is offline

[avatar]

64K is enough for me.

[homepage]

Joined: Mar 2005
Gender: Male

Posts: 1,031
Location: Toronto, CANADA

Re: Toy:Lobster responds to claims of faulty colou
« Reply #5 on Nov 24, 2005, 4:55pm »

I wonder how many DTVs were sold to people who bought it with the intention of modding it? We, the mod-inclined, are clearly a minority, and probably a tiny minority at that, so catering to our higher demands just doesn't make good business sense.

I think Jeff is *bang* on with point #2. Most people don't know any better and wouldnt notice the problem on their own and even if you pointed out the probelm, they probably wouldn't care. They are consumers of mass-market goods and have a very high threshold for irregularities.

It is people like us who complain to the manufacturers that our blenders aren't producing enough RPM and include a diagram of a modification we made to improve performance. The people at the big companies who understand what we're saying and why we're saying it don't have any power (generally) because they're people like us.

« Last Edit: Nov 25, 2005, 12:56am by Golan Klinger »

Link to Post - Back to Top IP:

IP:

Logged

Call me Golan; my parents did.

Slarti
Junior Member

member is offline

Joined: Jan 2005
Posts: 84

Re: Toy:Lobster responds to claims of faulty colou
« Reply #6 on Nov 24, 2005, 6:00pm »

Since getting this response out on C.S.C. and encouraging people to get in touch with Toy:Lobster in a civil manner, Simon has gotten back to me with:

"I have since heard of another instance in Australia and we are investigating this batch."

So that's something at least, even though I have pointed out to him that the DTV in Europe is also affected.

Link to Post - Back to Top IP:

IP:

Logged

Slarti
Junior Member

member is offline

Joined: Jan 2005
Posts: 84

Re: Toy:Lobster responds to claims of faulty colou
« Reply #7 on Nov 24, 2005, 6:03pm »

Quote:

It is people like us who complain to the manufacturers that our blenders aren't producing enough RPM and include a diagram of a modifcation we made to improve performance. The people at the big companies who understand what we're saying and why we're saying it don't have any power (generally) because they're people like us.

In this case I think that would be Ironstone, and the ball is squarely in Toy:Lobster's court. The director of Ironstone was going to get back to me with further information before Simon Jones CCed everyone I emailed with his own response. So I guess I will wait and see if Ironstone still has any power in this matter...

Link to Post - Back to Top IP:

IP:

Logged

Golan Klinger
Moderator

member is offline

[avatar]

64K is enough for me.

[homepage]

Joined: Mar 2005
Gender: Male

Posts: 1,031
Location: Toronto, CANADA

Re: Toy:Lobster responds to claims of faulty colou
« Reply #8 on Nov 25, 2005, 1:04am »

This is going to be interesting to watch so please keep us informed. I would be surprised if they (whoever they are) admit there is a problem. If they did there might be pressure to issue a recall and that would cost them a fortune. I could see them offering to exchange units for people that complain though. You just gotta keep bugging them.

Link to Post - Back to Top IP:

IP:

Logged

Call me Golan; my parents did.

Slarti
Junior Member

member is offline

Joined: Jan 2005
Posts: 84

Re: Toy:Lobster responds to claims of faulty colou
« Reply #9 on Nov 25, 2005, 2:05am »

Quote:

This is going to be interesting to watch so please keep us informed. I would be surprised if they (whoever they are) admit there is a problem. If they did there might be pressure to issue a recall and that would cost them a fortune. I could see them offering to exchange units for people that complain though. You just gotta keep bugging them.

Fight the power! heh

Yeah, it seemed to me that Ironstone were willing to offer an olive branch with a hint at further information on future iterations of the c64dtv tech.

As far as I can tell though, Toy:Lobster is only interested in their C64DTV toy, which quite likely has faulty units numbering in the hundreds of thousands.

Not the best time to be admitting they've just filled retro santa's bag with bodgy product

Link to Post - Back to Top IP:

IP:

Logged

gannondork
Full Member

member is offline

Joined: Oct 2005
Posts: 138

Re: Toy:Lobster responds to claims of faulty colou
« Reply #10 on Nov 25, 2005, 2:25am »

I don't think they would recall the product on such a minor issue, if it started on fire and burnt down a house then methinks they would take action for a low priced toy that no one besides us has complained about I think it is highly unlikely that anything will come of this. Besides we should be e-mailing them with praise so they build us more toys to play with.

Link to Post - Back to Top IP:

IP:

Logged

Slarti
Junior Member

member is offline

Joined: Jan 2005
Posts: 84

Re: Toy:Lobster responds to claims of faulty colou
« Reply #11 on Nov 25, 2005, 2:30am »

Quote:

I don't think they would recall the product on such a minor issue, if it started on fire and burnt down a house then methinks they would take action for a low priced toy that no one besides us has complained about I think it is highly unlikely that anything will come of this. Besides we should be e-mailing them with praise so they build us more toys to play with.

Praise them because they have just cheaply manufactured hundreds of thousands of cheap joysticks with a c64 that has incredibly bad colour faults? You obviously haven't seen the fault for yourself.

Ironstone are the company behind the DTV tech, Toy:Lobster are just the cheap toy company that have manufactured this C64DTV.

Buy one yourself, discover just how bad it is, then come back and say we should praise them...

Link to Post - Back to Top IP:

IP:

Logged

Golan Klinger
Moderator

member is offline

[avatar]

64K is enough for me.

[homepage]

Joined: Mar 2005
Gender: Male

Posts: 1,031
Location: Toronto, CANADA

Re: Toy:Lobster responds to claims of faulty colou
« Reply #12 on Nov 25, 2005, 11:04am »

Is Toy:Lobster the only company that manufactured PAL DTVs? I'm curious because everyone seems to have the same problem with their DTV except Robert Bernardo and his, from what I've gathered, was purchased in the U.K. whereas all the other reports about colour deficiencies are coming from Australia and Germany. Could there be two different production runs out there, possibly from two different companies? I am struggling to find an explanation for Robert's seemingly defect-less DTV.

« Last Edit: Nov 25, 2005, 11:06am by Golan Klinger »

Link to Post - Back to Top IP:

IP:

Logged

Call me Golan; my parents did.

kai
Newbie

member is offline

Joined: Nov 2005
Posts: 15

Re: Toy:Lobster responds to claims of faulty colou
« Reply #13 on Nov 25, 2005, 11:42am »

I've got a defekt dtv too and I'm from germany that fits

Link to Post - Back to Top IP:

IP:

Logged

tlr
Wizard's Apprentice

member is offline

[homepage]

Joined: Nov 2005
Posts: 845
Location: Stockholm/Sweden

Re: Toy:Lobster responds to claims of faulty colou
« Reply #14 on Nov 25, 2005, 12:52pm »

Quote:

I've got a defekt dtv too and I'm from germany that fits

I have a PAL dtv. I don't think the hardware is defect. The colors just look bad because the default palette settings are bad. There are a zillion parameters you can tweak. Roland did two sets, and they work fine.

« Last Edit: Nov 25, 2005, 12:54pm by tlr »

Link to Post - Back to Top IP:

IP:

Logged

Page 1 of 10 » Jump to page Go

[Search This Thread]

[Send Topic To Friend]

[Print]

Click Here To Make This Board Ad-Free

This Board Hosted For FREE By ProBoards
Get Your Own Free Message Boards & Free Forums!
Terms of Service | Privacy Policy | Report Abuse | Mobile